The Five Stages of Crisis Management: Why Katrina will make us stronger.
BY JACK WELCH
OpinionJournal
Our last day in Nantucket this summer, we bumped into a crusty old islander we know, a sea-hand who has seen his share of hurricanes. We asked him about the storm bearing down on New Orleans. "Probably just another overhyped Weather Channel event," he mused. We saw him again the next day, a few hours after the storm's landfall, and he repeated his take, this time with relief. We agreed--the pictures on TV weren't that bad.
Then, of course, the levees broke and all hell broke loose with them.
OpinionJournal
Our last day in Nantucket this summer, we bumped into a crusty old islander we know, a sea-hand who has seen his share of hurricanes. We asked him about the storm bearing down on New Orleans. "Probably just another overhyped Weather Channel event," he mused. We saw him again the next day, a few hours after the storm's landfall, and he repeated his take, this time with relief. We agreed--the pictures on TV weren't that bad.
Then, of course, the levees broke and all hell broke loose with them.
posted by Andy W. Rogers | 10:20 AM
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